Cancellation policy

 

Subscription Cancellation Policy

Some products on our store may be offered as recurring subscriptions. By purchasing a subscription, you authorize us to automatically charge your selected payment method at the interval shown at checkout until your subscription is canceled.

You may cancel your subscription at any time before your next renewal date.

To manage or cancel your subscription, you can:

1. Log in to your customer account on our website and manage your subscription from your account portal - https://shoppuravita.com/a/subscriptions/login
2. Use the Manage Subscription link included in your subscription confirmation or renewal emails.
3. Contact our customer support team at customer@shoppuravita.com and request cancellation.

Cancellation requests must be submitted before the next billing date. If a subscription order has already been processed, shipped, or fulfilled before cancellation, that order cannot be canceled, but the subscription will be canceled for future billing cycles.

Canceling a subscription stops future recurring charges. It does not automatically refund previous orders, processed payments, or orders already shipped.

Customers are responsible for keeping their shipping address and payment information up to date before each renewal.

For help managing your subscription, contact us atcustomer@shoppuravita.com