📄 Privacy Policy

Last Updated: November 2025

At Puravita (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or purchase from shoppuravita.com.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, billing/shipping address, payment information, and phone number.
• Automatically Collected Information: IP address, browser type, device information, and browsing data using cookies and tracking technologies.
• Order & Support Information: Details provided when placing orders or contacting our support team.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Improve our website and services.
• Send order updates, promotional emails (you can unsubscribe anytime), and security alerts.
• Prevent fraud and protect our platform.

3. Sharing Your Information

We do not sell your personal data.
We may share data with:

• Payment processors (e.g., Shopify Payments).
• Shipping partners.
• Fraud-prevention and security tools.
• Service providers who help operate our store.

All partners follow strict privacy and data-protection protocols.

4. Cookies & Tracking

We use cookies to:

• Enhance your shopping experience.
• Remember items in your cart.
• Analyze website traffic.
  You can disable cookies anytime via browser settings.

5. Data Retention

We keep order information for our records unless you request deletion.

6. Your Rights

Depending on your region, you have the right to:

• Access your data.
• Request corrections or deletion.
• Opt-out of marketing emails.

To request data changes, contact us at:
📩 Customer@Shoppuravita.com
📞 +1 855-994-0311

7. Contact Us

If you have questions about this Privacy Policy:
📩 Customer@Shoppuravita.com
📞 +1 855-994-0311

 

📦 Shipping Policy

Last Updated: November 2025

Thank you for shopping with Puravita. Below is our complete shipping policy.

1. Processing Time

Orders are processed within 1–2 business days.
Orders placed on weekends or holidays are processed the next business day.

2. Shipping Time

• USA Standard Shipping: 4–8 business days
• USA Express Shipping (if available): 2–4 business days
  Shipping times may vary during peak seasons or due to carrier delays.

3. Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number.
If you do not receive tracking within 48 hours, contact us at:
📩 Customer@Shoppuravita.com

4. Wrong Address Disclaimer

Please ensure your address is correct at checkout.
We are not responsible for:

• Incorrect or incomplete addresses
• Failed deliveries due to customer error

If an order is returned due to address issues, the customer is responsible for reshipping fees.

5. Lost or Stolen Packages

If tracking shows “delivered” but the package is missing:

• Check with neighbors & household members.
• Verify the address provided.

We are not liable for lost or stolen packages marked as delivered.

6. International Shipping

Currently, we only ship within the United States.

7. Contact

📩 Customer@Shoppuravita.com
📞 +1 855-994-0311